Job Description
Join MetroConnect Solutions and start earning weekly in NYC! We're immediately hiring motivated individuals for our dynamic customer service team. Enjoy flexible shifts, competitive pay, and the stability of weekly direct deposits. Perfect for students, gig workers, and career changers seeking immediate income. No experience required – we provide comprehensive training. Apply now and get paid next week!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and service issues efficiently
- Document interactions in CRM system accurately
- Meet daily performance and quality metrics
- Collaborate with team to improve customer satisfaction
- Participate in ongoing training sessions
- Adhere to company compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Reliable transportation to Manhattan office
- Flexible availability (weekends/evenings required)
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred