Job Description
Immediate opening for part-time Customer Support Specialist in Austin, TX! Join our dynamic team and deliver exceptional service while enjoying flexible scheduling. This urgent role offers competitive pay and growth opportunities within a fast-paced tech environment. Perfect for students or professionals seeking work-life balance.
Apply today – positions fill quickly!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain detailed customer interaction records
- Collaborate with cross-functional teams
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- 1+ years customer service experience
- Proficient in CRM software (Salesforce preferred)
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to work flexible hours (evenings/weekends)
- High school diploma or equivalent
- Basic technical troubleshooting skills