Job Description
We're urgently seeking a dynamic Part-Time Customer Service Representative to join our vibrant team in Tampa! This is a fantastic opportunity for individuals seeking flexible hours while delivering exceptional service. Enjoy competitive pay, a supportive work environment, and the chance to make an immediate impact. Apply now to secure your spot!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process orders efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset