Job Description
We are seeking a dedicated Part-Time Customer Support Specialist to join our high-growth team in Denver, CO. Due to rapid expansion, we are currently offering urgent hiring for qualified candidates looking for immediate employment opportunities. This role offers the flexibility of remote work or a hybrid schedule within the Denver metro area.
As a key member of our support team, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and speed.
Responsibilities
- Manage high-volume incoming customer inquiries via email, chat, and phone with a focus on Denver-based clients.
- Resolve complex issues efficiently while maintaining a positive customer experience.
- Document all interactions and solutions in our CRM system accurately.
- Collaborate with the technical team to escalate and resolve product-related issues.
- Provide training and support to new team members during peak hours.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service, sales, or support roles.
- Strong written and verbal communication skills in English.
- Basic proficiency with Microsoft Office Suite and CRM software.
- Ability to work flexible hours, including evenings and weekends as needed.
- Must be based in or willing to commute to the Denver, CO area.