Job Description
Are you looking for a rewarding part-time opportunity in the heart of Sacramento? Pacific Digital Services is currently expanding our team and is urgently seeking dedicated Customer Service Representatives to join our dynamic workforce.
We pride ourselves on delivering exceptional client support, and we need energetic individuals who can thrive in a fast-paced environment. Whether you are a student looking for flexible hours or an experienced professional seeking a new challenge, this is the perfect role for you.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Urgent Hiring: Start working immediately!
Don't miss this opportunity to grow your career in a stable and supportive environment.
Responsibilities
- Handle Inquiries: Assist customers via phone, email, and live chat with product information and order status.
- Issue Resolution: Resolve customer complaints and technical issues efficiently to ensure high satisfaction rates.
- Data Management: Accurately input and update customer information into our CRM systems.
- Support Sales: Collaborate with the sales team to identify upselling opportunities.
- Documentation: Maintain detailed logs of customer interactions and feedback.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: 1+ years of customer service experience preferred but training is available for eager learners.
- Skills: Strong communication skills and proficiency in Microsoft Office Suite.
- Work Ethic: Ability to work independently and as part of a team.
- Availability: Must be available to work weekends or evenings as needed.