Job Description
We are currently seeking a dedicated IT Support Specialist to join our rapidly growing team in Oklahoma City. Due to immediate business expansion, we are offering an Urgent Hiring opportunity with a start date as early as next week.
This is a fantastic opportunity for tech professionals looking for immediate income and career growth. You will play a critical role in maintaining our digital infrastructure and ensuring our clients have seamless access to technology solutions.
Why Apply Today?
- Immediate Start: Onboard and begin contributing within 7 days.
- Competitive Pay: $50k - $70k DOE.
- Modern Environment: Work with cutting-edge technology in a collaborative culture.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Manage and resolve incoming IT help desk tickets efficiently and accurately.
- Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
- Assist with local area network (LAN) setup and maintenance.
- Document all technical issues and resolutions in the knowledge base.
- Collaborate with the cybersecurity team to ensure compliance with security protocols.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent experience.
- 1-2 years of professional experience in IT support or a Help Desk role.
- Strong knowledge of Windows 10/11 and Microsoft Office 365.
- Basic understanding of TCP/IP, DNS, and Active Directory.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Must be authorized to work in the United States.