Job Description
Join Our Team: Urgent Entry Level Hiring in Milwaukee
MetroConnect Services is expanding rapidly and is currently looking for enthusiastic Entry Level Customer Service Representatives to join our dynamic team. We are committed to finding talented individuals who are ready to start a rewarding career with us immediately.
In this pivotal role, you will be responsible for delivering exceptional support to our clients. We provide comprehensive on-the-job training and mentorship, so no prior experience is necessary—just a great attitude and a willingness to learn.
Why You Should Apply:
- Immediate Start: We are hiring today for immediate openings.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Full Benefits Package: Health, dental, and vision insurance after 90 days.
- Career Growth: Clear pathways to management and specialized roles.
Take the next step in your career today. Apply now to secure your position with MetroConnect Services!
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Process orders, applications, and account updates accurately using our CRM software.
- Communicate product features and service details to potential and existing clients.
- Maintain detailed and accurate records of all customer interactions and transactions.
- Collaborate with the sales team to identify cross-selling opportunities.
- Stay updated on company policies and product knowledge through ongoing training.
Qualifications
- High School Diploma or GED is required.
- Basic computer proficiency and typing skills are necessary.
- Strong verbal and written communication skills.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Reliable transportation and a positive, professional demeanor.
- No prior customer service experience required—we provide full training!