Job Description
Are you looking for a job that pays you every week? Atlanta Logistics Solutions is urgently hiring Customer Service Representatives to join our dynamic team. We value hard work, reliability, and dedication, and we offer competitive pay with weekly direct deposit. If you are ready to start a new career path immediately, we want to hear from you.
We are looking for individuals who can thrive in a fast-paced environment and provide exceptional support to our clients. Whether you have experience or are just starting out, we provide comprehensive training to ensure your success.
We are looking for individuals who can thrive in a fast-paced environment and provide exceptional support to our clients. Whether you have experience or are just starting out, we provide comprehensive training to ensure your success.
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone and email with a focus on speed and accuracy.
- Resolve customer complaints, issues, and questions professionally and efficiently.
- Process customer orders, returns, and exchanges accurately using our CRM software.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Collaborate with the warehouse and logistics departments to ensure timely delivery updates.
- Provide exceptional service to ensure high customer satisfaction scores and retention.
- Assist in the training of new hires to maintain team standards.
Qualifications
- High School Diploma or GED required.
- Strong verbal and written communication skills.
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible shifts, including weekends and holidays.
- Reliable internet connection and computer access are required.
- Problem-solving mindset with a customer-first attitude.
- Ability to stand for extended periods and lift up to 25 lbs (warehouse environment).