Job Description
Immediate Opening! No Experience Required! Indianapolis Customer Solutions is urgently hiring motivated individuals for our entry-level Customer Service Representative positions. If you're a people person with a passion for helping others, this is your chance to launch your career in Indianapolis. We provide comprehensive paid training and a supportive team environment. Don't miss this opportunity to grow with us!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call handling and resolution
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet, MS Office)
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn
- No prior experience necessary – training provided!
- Must pass background check and drug screen