Job Description
Immediate Opening: Join TechNOLA Solutions as an IT Support Specialist! We're expanding our New Orleans team and need your expertise to deliver exceptional tech solutions to our clients. This urgent role offers competitive compensation, comprehensive benefits, and the chance to make an immediate impact in a dynamic tech hub. Don't miss this opportunity to grow your career with a forward-thinking company.
Responsibilities
- Provide Tier 2-3 technical support for hardware/software issues
- Deploy and manage cloud infrastructure (AWS/Azure)
- Collaborate with cross-functional teams on IT projects
- Document technical processes and create SOPs
- Implement cybersecurity best practices
- Train end-users on new technologies
- Monitor system performance and optimize workflows
Qualifications
- 3+ years in IT support/system administration
- CompTIA Network+ or AWS Certified Cloud Practitioner
- Experience with Microsoft 365 and Active Directory
- Strong problem-solving and communication skills
- Ability to work under pressure in urgent environments
- Bachelor's in Computer Science or related field
- Knowledge of cybersecurity protocols