Job Description
Are you a tech-savvy problem solver looking for immediate work? TechSolutions Ohio is seeking a Part-Time Technical Support Specialist to join our growing team in Columbus. We pride ourselves on delivering top-tier IT solutions and are looking for individuals who are eager to learn and help others.
As a part-time member of our staff, you will enjoy flexible scheduling, competitive pay, and the opportunity to work in a dynamic environment. We are hiring immediately for this role, so don't miss your chance to advance your career today.
Responsibilities
- Provide timely technical assistance to employees and clients via phone, email, and in-person.
- Diagnose and troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Monitor system performance and perform routine maintenance to ensure optimal functionality.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with the IT team to implement new software updates and security patches.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Proven experience in a help desk or technical support role.
- Strong understanding of Windows and macOS operating systems.
- Familiarity with basic networking concepts (TCP/IP, DNS, VPN).
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple priorities.