Job Description
Join our award-winning team at Dynamic Solutions Group! We're seeking energetic Customer Service Specialists to join our Houston headquarters immediately. This flexible part-time role offers competitive pay and growth opportunities in a fast-paced tech environment. Perfect for students, career-changers, or those seeking supplemental income. Enjoy modern amenities, comprehensive training, and a supportive team culture. Apply today and start your career journey with us!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve technical inquiries and troubleshoot software issues
- Process customer orders and maintain accurate records
- Collaborate with cross-functional teams to resolve escalations
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
- Represent company values in all customer interactions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to work flexible shifts including evenings/weekends
- Basic technical troubleshooting knowledge
- Positive attitude and team player mentality
- Must pass background check and drug screening