Job Description
Urgent Hiring Opportunity in Oklahoma City! Join our dynamic team at SwiftServe Solutions as a Part-Time Customer Service Specialist. We're seeking motivated individuals to deliver exceptional support while enjoying flexible scheduling. Perfect for students, professionals, or those seeking work-life balance. Competitive compensation, comprehensive training, and a vibrant team environment await. Don't miss this chance to grow your career with an industry leader!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Process orders and maintain accurate transaction records
- Collaborate with cross-functional teams to resolve complex cases
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong problem-solving and communication skills
- Ability to work flexible shifts including evenings/weekends
- Proficient in CRM software and Microsoft Office Suite
- Positive attitude and adaptability in fast-paced environments