Job Description
Join our dynamic team at Urban Retail Solutions as an urgent part-time Customer Service Specialist! We're seeking passionate individuals to deliver exceptional support in our fast-paced retail environment. This role offers immediate start with flexible scheduling, perfect for students or professionals seeking supplemental income. Enjoy competitive pay, comprehensive training, and a vibrant workplace culture in the heart of downtown Chicago.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process returns, exchanges, and transactions accurately
- Resolve customer complaints with empathy and efficiency
- Collaborate with team members to maintain store operations
- Assist with inventory management and merchandising tasks
- Urgently address escalations and high-priority requests
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic computer proficiency with POS systems
- High school diploma or equivalent required
- Availability for immediate start (within 3 days)