Job Description
Join our dynamic team at Milwaukee Community Services and make an immediate impact in your community! We're seeking enthusiastic part-time Customer Service Representatives to support our mission-driven operations. This flexible role offers competitive pay, a supportive work environment, and the opportunity to develop valuable professional skills. Perfect for students, career changers, or anyone seeking part-time work with growth potential. Start immediately and contribute to meaningful community initiatives while building your career in Milwaukee's thriving service sector.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records using CRM systems
- Resolve customer inquiries efficiently while maintaining high satisfaction standards
- Collaborate with cross-functional teams to ensure seamless service delivery
- Assist with community outreach initiatives and promotional events
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Proficiency with basic office software and POS systems
- Ability to work flexible shifts including evenings/weekends
- Valid driver's license and reliable transportation
- Passion for community service and helping others