Job Description
Are you looking for a rewarding career opportunity with immediate availability? Apex Tech Solutions is expanding its operations in Miami and is actively hiring a Night Shift IT Support Specialist to join our elite technical team. If you thrive in a fast-paced environment and want to work while the city sleeps, we want to hear from you.
As a critical member of our infrastructure team, you will ensure seamless system performance during off-hours. We offer a competitive night shift differential, comprehensive benefits, and a clear pathway for career advancement. Don't miss this chance to secure your future with a top-tier employer in South Florida.
Why Join Us?
• Immediate Start: Start earning as soon as next week.
• Competitive Pay: Earn up to $30.00/hour with night shift incentives.
• Modern Culture: Work with cutting-edge technology in a collaborative environment.
• Stability: Backed by an industry-leading organization.
Responsibilities
- Monitor server infrastructure, network devices, and applications during night operations to ensure 99.9% uptime and stability.
- Resolve complex technical incidents and service tickets escalated from day-shift operations, prioritizing critical issues.
- Conduct routine system patches, security updates, and database backups to maintain data integrity.
- Collaborate with the day-shift team via asynchronous communication (tickets, logs, briefings) to ensure smooth shift handovers.
- Document all technical resolutions and update the knowledge base to improve team efficiency.
- Respond to urgent user inquiries and provide remote technical support during off-peak hours.
- Perform hardware inventory checks and asset management for the night operations center.
Qualifications
- High School Diploma or GED required; Associate degree in Information Technology or related field preferred.
- Minimum of 2 years of experience in IT support, help desk, or system administration.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM or 11:00 PM - 7:00 AM).
- Strong problem-solving skills with the ability to troubleshoot hardware, software, and network issues.
- Excellent written and verbal communication skills for documentation and team updates.
- Reliable internet connection and a quiet workspace suitable for night operations.