Job Description
Urgent Hiring: Start This Week!
Are you an experienced IT professional looking for a night shift role in Nashville, TN? We are seeking a Night Shift IT Support Specialist to join our high-performance team. Enjoy a quieter work environment, competitive pay, and the flexibility of evening hours. If you are ready to start immediately, we want to hear from you.
We offer a comprehensive benefits package including health insurance, paid time off, and a $500 hiring bonus for candidates who start this week.
Responsibilities
- Provide Tier 1 and Tier 2 technical support via phone and ticketing systems to end-users in a 24/7 environment.
- Monitor and maintain network infrastructure and server health during off-peak hours.
- Resolve hardware and software issues including printer malfunctions, laptop configurations, and application crashes.
- Perform system backups and ensure data integrity for the overnight shift.
- Manage security patches and updates to prevent downtime.
- Collaborate with the day shift team to ensure seamless handover of critical issues.
Qualifications
- Experience: Minimum 2 years of IT Help Desk or Technical Support experience.
- Certifications: CompTIA A+ or Network+ preferred.
- Technical Skills: Proficiency in Windows 10/11, Active Directory, and remote desktop tools.
- Availability: Must be willing and able to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Soft Skills: Strong problem-solving abilities and excellent communication skills.