Job Description
We are seeking driven individuals to join our dynamic team in Philadelphia. As a leading provider of client solutions, we are looking for enthusiastic team members ready to launch their career with no prior experience required.
At Horizon Group, we believe in investing in our people. You will receive comprehensive training and mentorship to help you succeed. If you are reliable, eager to learn, and ready to start immediately, we want to hear from you.
Why Join Us?
- Immediate Start: Onboarding begins this week.
- No Experience Necessary: We teach you everything you need to know.
- Growth Opportunities: Clear pathways for career advancement.
Responsibilities
- Greet and assist customers with inquiries via phone and email in a professional and friendly manner.
- Process customer orders, returns, and account updates with high accuracy.
- Collaborate with the sales team to identify upselling opportunities.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints and issues efficiently to ensure satisfaction.
- Participate in daily team meetings and training sessions.
- Assist in maintaining a clean and organized workspace.
Qualifications
- Must be at least 18 years of age.
- Must possess a valid driver's license and reliable transportation.
- Basic computer literacy and typing skills.
- Strong communication skills with the ability to listen actively.
- A positive attitude and willingness to learn new skills quickly.
- Ability to work in a fast-paced environment.
- Reliability and punctuality are essential.