Job Description
Ready to kickstart your career in Minneapolis?
We are a leading provider of customer solutions, and we are hiring immediately for dynamic individuals to join our team. We are looking for candidates with a strong work ethic and a positive attitude—no prior experience is necessary.
At Apex Support Solutions, we offer comprehensive training to help you succeed. Whether you are looking for your first job or a career change, this is your opportunity to grow with a company that values dedication.
Responsibilities
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Resolve customer issues and complaints to ensure high satisfaction levels.
- Process customer orders, returns, and account updates accurately.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to identify opportunities for upselling and support.
- Participate in daily training sessions to improve product knowledge and soft skills.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Excellent verbal and written communication skills.
- Ability to work well in a fast-paced team environment.
- Basic computer literacy (typing and navigating web browsers).
- Reliable transportation is a plus.