Job Description
We are seeking motivated individuals to join our dynamic team as an Entry Level IT Support Specialist. This is a unique opportunity for recent graduates or career changers looking to break into the tech industry. As a leading technology provider in San Diego, we are expanding rapidly and have immediate openings for driven candidates.
Why You Should Apply:
- Urgent Hiring: We are filling positions immediately.
- No Experience Needed: Comprehensive training provided.
- Lucrative Career Path: Clear trajectory from Support to Senior Engineering.
- Modern Environment: Work with cutting-edge technologies.
Join us and kickstart your career in Information Technology with a company that values growth and innovation.
Responsibilities
- Troubleshoot Hardware & Software: Assist in diagnosing and resolving issues related to laptops, printers, and operating systems.
- User Support: Provide Tier 1 technical support to employees, ensuring minimal downtime and high satisfaction.
- System Maintenance: Perform regular system updates, security patches, and software installations.
- Network Assistance: Help maintain a stable network environment and troubleshoot basic connectivity problems.
- Documentation: Maintain accurate records of technical issues, solutions, and user interactions in the ticketing system.
- Asset Management: Assist in the inventory tracking and management of IT hardware and software assets.
Qualifications
- Education: High School Diploma or GED required; Bachelor’s degree in Computer Science or related field is a plus.
- Experience: No prior professional experience required; we value potential and attitude.
- Skills: Basic understanding of computers, operating systems (Windows/Mac), and networking concepts.
- Communication: Excellent verbal and written communication skills to interact with diverse teams.
- Problem Solving: Strong analytical skills with a proactive approach to resolving technical challenges.
- Availability: Must be willing to work full-time hours and occasional overtime during peak periods.