Job Description
Are you ready to launch your career in the fast-paced world of technology? Apex Digital Systems is currently seeking a motivated Entry Level IT Support Specialist to join our growing team in Oklahoma City. We offer competitive pay, hands-on training, and a clear path for rapid career advancement. If you have a knack for problem-solving and a desire to learn, we want to meet you.
As an Entry Level IT Support Specialist, you will be the face of our technical support team, ensuring our employees and clients have seamless access to the tools they need to succeed. This is a fantastic opportunity for recent graduates or career changers looking to break into the IT industry immediately.
Responsibilities
- Troubleshoot and Resolve: Diagnose and resolve hardware and software issues for employees, ranging from password resets to complex network connectivity problems.
- System Deployment: Set up, configure, and deploy new workstations and peripherals for new hires and office moves.
- Client Support: Provide top-tier customer service and technical support via phone, email, and in-person to internal staff.
- Inventory Management: Maintain accurate records of IT assets and hardware inventory using our management systems.
- Security Compliance: Assist in enforcing IT security policies and ensuring all devices are up to date with the latest patches.
Qualifications
- Education: High school diploma or equivalent required; Associate degree in Computer Science or Information Technology preferred.
- Technical Basics: Familiarity with Windows operating systems, Microsoft Office Suite, and basic networking concepts.
- Communication: Excellent written and verbal communication skills with a focus on customer service.
- Problem Solving: Strong analytical skills and the ability to think critically under pressure.
- Availability: Must be available to start immediately and willing to work occasional overtime.