Job Description
Join TechNash Solutions' dynamic team as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts ready to launch their careers in Nashville's thriving tech scene. This is your opportunity to gain hands-on experience with cutting-edge systems while supporting innovative projects for Fortune 500 clients. Our fast-paced environment offers mentorship, growth opportunities, and the chance to make an immediate impact. Start this week and become part of Nashville's tech revolution!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document troubleshooting procedures and maintain knowledge base
- Collaborate with senior engineers on system upgrades and deployments
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
- Participate in on-call rotation for after-hours support
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service abilities
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation