Job Description
Join TechNash Solutions' dynamic team as an Entry-Level IT Support Specialist! We're urgently seeking motivated individuals passionate about technology to provide exceptional support to our Nashville-based clients. This is your gateway to a thriving career in IT with hands-on experience, mentorship, and rapid growth opportunities. Immediate start available!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions
- Document technical procedures and ticket resolutions
- Collaborate with senior engineers on complex infrastructure projects
- Provide remote and on-site technical support
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication
- CompTIA A+ certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid Tennessee driver's license for client site visits