Job Description
Are you looking to kickstart your career in the heart of the technology industry? Silicon Valley Systems is currently Urgently Hiring Entry Level IT Support Associates to join our dynamic team in San Jose, CA.
We are looking for driven, self-starting individuals who are ready to learn and grow in a fast-paced environment. If you are passionate about technology and want to be part of a company that is shaping the future, we want to hear from you immediately.
Why Join Us?
- Competitive starting salary ($55k - $75k).
- Comprehensive training programs for new graduates.
- Opportunity for rapid career advancement.
- State-of-the-art office environment in San Jose.
Do not miss this opportunity to launch your career in the tech capital of the world. Apply today!
Responsibilities
- Provide first-level technical support to employees regarding hardware, software, and network issues.
- Troubleshoot and resolve technical problems efficiently and effectively.
- Log and track all support tickets in our IT management system.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Communicate technical solutions clearly to non-technical users.
- Monitor system performance and report anomalies to senior IT staff.
- Participate in team meetings and contribute to process improvement initiatives.
Qualifications
- High School Diploma or equivalent required.
- Basic understanding of computer hardware and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Willingness to learn new technologies and complete training.
- Reliable transportation (for occasional on-site support tasks).
- No prior experience required; we provide on-the-job training.