Job Description
Join our dynamic team at Coastal Connect Solutions! We're urgently hiring motivated individuals with no prior experience for our customer service division. If you're a people person with a passion for helping others, this is your golden opportunity to launch your career in Virginia Beach's thriving business district. Enjoy comprehensive training, flexible scheduling, and a supportive environment where your growth is our priority.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Atlantic Ave location
- Availability to work weekdays and occasional weekends