Job Description
Join our award-winning team in Louisville's vibrant downtown! We're seeking enthusiastic entry-level professionals to deliver exceptional customer experiences in our fast-paced tech environment. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Immediate openings available!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with patience and clarity
- Document interactions in CRM systems
- Collaborate with technical teams for complex cases
- Meet daily performance metrics
- Participate in ongoing product training
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to multitask in a dynamic environment
- Positive attitude and customer-first mindset
- Reliable internet access for remote work options
- No prior experience required