Job Description
Join our dynamic team in Detroit and kickstart your career with no experience required! Metro Growth Solutions is urgently seeking motivated individuals for our entry-level customer service positions. We provide comprehensive on-the-job training and a supportive environment where your growth is our priority. This is your chance to develop valuable skills in communication, problem-solving, and client relations while earning competitive pay and benefits.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve escalated issues
- Assist with order processing and account maintenance
- Contribute to continuous improvement of customer experience
- Participate in weekly training sessions and team meetings
Qualifications
- No prior experience necessary – we train from the ground up!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer literacy and typing proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and eagerness to learn new skills
- Reliable transportation to our Detroit facility