Job Description
Start Your Career in Jacksonville Today!
Coastal Connect Solutions is hiring motivated Entry-Level Customer Service Specialists to join our dynamic team. No experience required—we provide comprehensive training! Enjoy competitive pay, full benefits, and a supportive environment where your growth matters.
Why Join Us?
- Industry-leading training program
- Clear career advancement path
- Modern downtown Jacksonville office
- Health/dental/vision insurance
- Paid time off and retirement plans
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response times
- Participate in ongoing training sessions
- Uphold company standards for professionalism
Qualifications
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and team player mindset
- Ability to work flexible hours (including weekends)
- Pass background check and drug screening