Job Description
Launch Your Career in Charlotte, NC!
We are seeking motivated individuals to join our dynamic Customer Service team. This is a fantastic opportunity for those looking to start a stable career with Charlotte Growth Partners. We provide comprehensive training, so no prior experience is necessary—just a positive attitude and a drive to succeed.
Join a company that values its employees and offers a clear path for professional growth. If you are ready to take the next step in your career, we want to hear from you.
Why Choose Us?
- Zero Experience Required: We provide full training and mentorship.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Modern Work Environment: Located in the heart of Uptown Charlotte.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on accuracy and empathy.
- Resolve customer complaints and issues efficiently to maintain high satisfaction levels.
- Process customer orders, returns, and exchanges accurately in our CRM system.
- Collaborate with cross-functional teams to improve service delivery and operational efficiency.
- Maintain a clean and organized workspace and adhere to all company safety protocols.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED required; college coursework preferred.
- Strong verbal and written communication skills.
- Basic computer proficiency (typing speed of 35+ WPM recommended).
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be reliable, punctual, and available for full-time shifts, including weekends.
- Must be legally authorized to work in the United States.