Job Description
Join our dynamic team in Jacksonville! We're urgently seeking motivated individuals with no prior experience for entry-level customer service roles. This is your opportunity to launch your career in a supportive environment with comprehensive training provided. Enjoy competitive pay, flexible scheduling, and rapid advancement potential. Apply today and start your professional journey tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for call quality and resolution
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate basic computer systems
- Positive attitude and willingness to learn
- Reliable internet connection for remote work option
- Valid work authorization in the US