Job Description
Join our dynamic team at Coastal Support Solutions as an Entry-Level Customer Service Associate! We're immediately hiring motivated individuals in Virginia Beach with no prior experience required. If you're passionate about helping others and eager to start your career, this is your golden opportunity. Enjoy competitive pay, comprehensive training, and a supportive work environment that values growth and teamwork. Apply today and become part of our award-winning customer service family!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Process orders, returns, and account inquiries accurately
- Collaborate with team members to resolve customer issues
- Document interactions in our CRM system
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing training programs
- Uphold company values and service standards
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills and positive attitude
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Reliable internet connection for remote work options
- Must be available for flexible shifts
- 18 years of age or older