Job Description
We are looking for a dynamic Customer Service Representative to join our growing team in Seattle, WA. At Apex Logistics Solutions, we believe in rewarding our employees immediately. That's why we offer weekly pay for all full-time and part-time positions.
Join a company that values your time and dedication. If you are looking for a stable job with a paycheck in your hand every Friday, this is the opportunity for you. We are currently hiring immediately for remote and on-site roles.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with professionalism and speed.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and escalate complex issues to the management team.
- Update customer records in the CRM system to ensure data accuracy.
- Collaborate with the logistics team to ensure timely delivery of products.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and a quiet workspace if working remotely.