Job Description
Are you looking for a flexible schedule with immediate openings?
We are seeking motivated individuals to join our team as Customer Service Representatives in Louisville, KY. If you thrive in a fast-paced environment and want to work weekends without sacrificing your work-life balance, this is the opportunity for you.
As a vital part of our operations, you will ensure our clients receive top-tier support during critical business hours.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve complex issues and escalate problems to management when necessary.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records in the CRM system with precision.
- Maintain a positive and professional demeanor at all times.
- Collaborate with cross-functional teams to improve service metrics.
Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred but not required.
- Strong verbal and written communication skills.
- Reliable computer and internet connection.
- Availability to work weekends (Saturday and Sunday).
- Ability to stand for extended periods and lift up to 25 lbs.