Job Description
Join a Winning Team in Oklahoma City!
Are you ready to kickstart your career with a company that values your potential? Apex HR Solutions is currently hiring immediately for Customer Service Representatives. We are looking for enthusiastic individuals who are eager to learn and grow, regardless of prior experience.
Our team offers a comprehensive training program and a supportive work environment where your hard work is recognized. If you have a positive attitude and a strong desire to help others, we want to hear from you today!
Responsibilities
- Manage high volumes of incoming customer inquiries via phone and email with professionalism.
- Resolve customer issues and complaints efficiently while maintaining a positive tone.
- Accurately enter and update customer data into our CRM systems.
- Process orders, returns, and refunds according to company policies.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Identify customer needs and suggest appropriate solutions or products.
Qualifications
- High school diploma or equivalent (experience preferred, not required).
- Excellent verbal and written communication skills.
- Basic computer literacy and typing speed.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Reliable internet connection and quiet workspace (for remote/hybrid options).