Job Description
We are looking for a highly motivated Weekend IT Support Specialist to join our elite technology team in Los Angeles. Due to high demand and immediate project needs, we are looking for candidates ready to start this week.
In this role, you will be the backbone of our weekend operations, ensuring business continuity and supporting our staff with top-tier technical assistance. If you are an expert troubleshooter who values stability and is available to work weekends, we want to hear from you.
Why Join Us?
- Immediate Start: Onboard and begin working within 48 hours.
- Competitive Pay: Earn between $22 and $28 per hour based on experience.
- Weekend Freedom: Enjoy your weekdays completely off.
Responsibilities
- Provide expert technical support and troubleshooting for hardware, software, and network issues during weekend shifts.
- Monitor and manage IT service tickets to ensure 100% uptime and user satisfaction.
- Configure and maintain printers, peripherals, and office equipment.
- Assist users with password resets, account access, and software installations.
- Conduct routine system checks and security audits to protect company data.
- Document all technical issues and resolutions in our knowledge base.
Qualifications
- High school diploma or GED; Associate’s degree in Computer Science or IT is preferred.
- 1-2 years of experience in IT support or helpdesk roles.
- Strong knowledge of Windows, macOS, and Microsoft Office Suite.
- Ability to explain complex technical concepts to non-technical users.
- Mandatory Requirement: Must be available to work weekends (Saturday and Sunday).
- Excellent problem-solving skills and a customer-first mindset.