Job Description
Are you a tech-savvy problem solver looking for a rewarding weekend schedule?
We are seeking a dedicated Weekend IT Support Specialist to join our growing team in Charlotte, NC. If you are ready to start this week and thrive in a dynamic environment, we want to hear from you!
As a critical member of our technical team, you will ensure business continuity by providing top-tier technical support during off-hours. We offer competitive pay, a collaborative culture, and the flexibility you need.
Why Join Us?
- Immediate Start: Onboard and begin contributing this week.
- Competitive Pay: Earn $18-$25/hour depending on experience.
- Weekend Flexibility: Enjoy a stable schedule with weekend shifts.
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware, software, and network issues.
- Manage and respond to help desk tickets and email inquiries promptly during weekend hours.
- Perform system backups, patches, and maintenance tasks during off-peak hours.
- Collaborate with the on-call team for complex escalations and troubleshooting.
- Ensure all IT equipment is maintained and inventory is up to date.
Qualifications
- Associate degree in IT, Computer Science, or equivalent work experience.
- 1+ years of experience in IT support or help desk.
- Strong knowledge of Windows OS, Active Directory, and Office 365.
- Excellent communication and customer service skills.
- Ability to work weekends (Saturday & Sunday) on a rotating schedule.