Job Description
Are you a tech-savvy problem solver looking for stability and a modern work environment? Sacramento Tech Solutions is hiring immediately for a dedicated Weekend IT Support Specialist to join our growing team.
We are seeking a proactive professional to handle critical IT operations during weekends. This role offers a competitive salary, comprehensive benefits, and the flexibility of a weekend schedule. If you thrive in a fast-paced environment and want to make an immediate impact, apply today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues.
- Manage and resolve incoming help desk tickets within SLA guidelines.
- Perform system monitoring and maintenance to ensure 99.9% uptime.
- Conduct on-site troubleshooting and asset management for weekend staff.
- Assist in the deployment and configuration of new workstations and peripherals.
- Document technical procedures and user guides for weekend operations.
- Collaborate with the full-time team during handover periods to ensure continuity.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science preferred.
- Valid CompTIA A+ or equivalent technical certification.
- Proven experience in IT support or help desk roles (1+ years preferred).
- Strong understanding of Windows, macOS, and Microsoft Office Suite.
- Must be available to work Saturdays and Sundays on a rotating schedule.
- Excellent communication skills and customer service orientation.
- Ability to lift and carry IT equipment (up to 40 lbs) when necessary.