Job Description
Are you looking for a rewarding career with immediate availability? Apex Logistics Solutions is currently seeking dedicated professionals to join our Weekend Support Team in Jacksonville, FL. We offer a dynamic work environment, competitive pay, and opportunities for advancement. If you thrive in a fast-paced setting and want to start working this weekend, apply now!
Our Commitment: We are an equal opportunity employer committed to diversity and inclusion. Join a team that values your skills and invests in your future.
Responsibilities
- Manage incoming customer inquiries via phone and email during weekend hours.
- Resolve technical issues and provide exceptional service to our clients.
- Collaborate with the weekday team to ensure seamless service continuity.
- Update customer records accurately in the CRM system.
- Maintain a high level of professionalism and compliance with company policies.
- Assist in troubleshooting logistics-related queries and order modifications.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work Saturdays and Sundays.
- Reliable internet connection and computer access.
- Basic understanding of CRM software is a plus.