Job Description
Join our dynamic team in Washington DC and start earning daily! Express Staffing Solutions is seeking motivated Customer Service Specialists for immediate temporary positions with next-day pay. Perfect for professionals seeking flexible work arrangements without waiting for bi-weekly paychecks. Enjoy competitive hourly rates, comprehensive training, and a supportive work environment in the heart of the nation's capital.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve customer issues efficiently using CRM systems and internal protocols
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call quality and resolution times
- Adapt to changing procedures and new technologies quickly
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or call center experience
- Proficiency with Microsoft Office Suite and CRM software
- Excellent verbal communication and active listening skills
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving abilities and attention to detail
- Reliable transportation to downtown DC location