Job Description
We are currently hiring immediately for Part-Time Customer Support Specialists in Jacksonville, FL. If you are looking for a flexible schedule with competitive pay, this is your chance to join a growing team.
Why Join Us?
- Urgent Hiring: Start within 48 hours of application.
- Flexible Hours: Work around your schedule (nights, weekends, or day shifts).
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- Modern Environment: Work with cutting-edge tools and a supportive team.
Are you ready to make an impact? Apply today to secure your position in our fast-paced support department.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone and email.
- Resolve technical and billing issues with empathy and accuracy.
- Document all interactions and updates in the CRM system.
- Escalate complex issues to senior management when necessary.
- Maintain a high level of customer satisfaction and retention.
Qualifications
- High school diploma or equivalent (GED) required.
- Proven experience in customer service or support roles.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to adapt to a fast-paced, urgent work environment.