Job Description
We're urgently hiring motivated Part-Time Customer Service Representatives to join our dynamic team in Tucson! This is a fantastic opportunity to gain valuable experience while serving our diverse client base. Enjoy flexible scheduling, competitive pay, and a supportive work environment. Perfect for students, career-changers, or those seeking supplemental income. Apply today and start making an immediate impact!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service complaints
- Update customer accounts and maintain accurate records
- Collaborate with team members to escalate complex issues
- Meet daily performance metrics for call handling and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with CRM software
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset