Job Description
Join our dynamic team at Omaha Connect Solutions! We're urgently hiring motivated individuals for part-time Customer Service Representative positions. Enjoy flexible hours, competitive pay, and a supportive work environment. Help us deliver exceptional service to our growing client base while building valuable experience in the tech sector. Immediate start available!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and provide product support
- Update customer records in CRM systems
- Collaborate with technical teams to escalate complex issues
- Maintain high customer satisfaction scores
- Document interactions and resolutions accurately
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong problem-solving and communication skills
- Basic technical aptitude and computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and team player mentality
- Omaha area residents strongly preferred