Job Description
Urgent Opportunity: Join Our High-Performance Team!
We are currently seeking a skilled Technical Support Specialist to join our team in Virginia Beach. This is an immediate opening for a dedicated professional who thrives in a fast-paced environment.
Enjoy the peace of mind that comes with weekly pay and comprehensive benefits. We are looking for candidates ready to hit the ground running and make an impact from day one.
Responsibilities
- Provide advanced technical support and troubleshooting for hardware and software issues.
- Manage and resolve incoming help desk tickets efficiently and accurately.
- Install, configure, and maintain desktop environments, printers, and network devices.
- Communicate technical solutions clearly to non-technical users via phone and email.
- Monitor system performance and report any anomalies to the IT Manager.
- Assist in the implementation of new IT policies and security protocols.
Qualifications
- Associate degree in Information Technology or equivalent work experience.
- Minimum of 1-3 years of experience in a Help Desk or IT Support role.
- Strong proficiency with Microsoft Windows, Office Suite, and basic networking concepts.
- Excellent problem-solving skills and attention to detail.
- Ability to work flexible hours and handle high-pressure situations.
- A+ Certification or similar technical certifications are highly preferred.