Job Description
Are you searching for hiring immediately part time jobs in San Jose, CA? TechHorizon Solutions is seeking a dedicated and enthusiastic Part-Time Technical Support Specialist to join our dynamic team. We are a leading technology firm based in the heart of Silicon Valley, and we are looking for individuals who are passionate about technology and helping others succeed.
As a part-time team member, you will play a crucial role in maintaining our high standards of customer satisfaction. We offer a competitive hourly rate, flexible scheduling, and the opportunity to work in a cutting-edge environment.
Why Join Us?
- Immediate Start: We are looking to fill this role immediately.
- Competitive Pay: Earn between $20.00 and $25.00 per hour.
- Flexible Schedule: Ideal for students or those looking for work-life balance.
Don't miss this chance to kickstart your career in tech. Apply today!
Responsibilities
- Provide remote and on-site technical support to a diverse client base.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Communicate complex technical concepts to non-technical users in a clear, professional manner.
- Maintain accurate records of all support tickets and customer interactions using our CRM software.
- Assist with the setup and configuration of new devices and accounts.
- Collaborate with the full-time support team to resolve escalated issues.
Qualifications
- High school diploma or equivalent required.
- Basic knowledge of PC hardware, operating systems (Windows/macOS), and network connectivity.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends.
- Strong problem-solving skills and a customer-centric attitude.
- Experience with remote support tools is a plus but not required.