Job Description
Are you ready to make an impact?
Apex Technical Solutions is looking for a dedicated Night Shift IT Support Specialist to join our elite team in Jacksonville, FL. We are offering an immediate start for the right candidate who is passionate about technology and problem-solving.
In this pivotal role, you will ensure the stability and security of our client’s IT infrastructure during critical overnight hours. If you are looking for a stable, high-growth opportunity with immediate availability, apply today.
Responsibilities
- Monitor system performance and uptime for critical servers and network hardware.
- Resolve complex hardware, software, and connectivity issues for end-users.
- Manage and prioritize incoming help desk tickets with a focus on 24/7 availability.
- Conduct routine security audits and patch management to protect company assets.
- Document technical procedures and maintain detailed logs of all support activities.
- Collaborate with the day shift team to ensure seamless operations and issue resolution.
Qualifications
- Associate degree in Computer Science, IT, or related field (or equivalent experience).
- 2+ years of experience in IT support, help desk, or technical customer service.
- Strong working knowledge of Windows Server, Active Directory, and TCP/IP networking.
- Excellent verbal and written communication skills for evening shifts.
- Ability to troubleshoot and diagnose technical issues independently.