Job Description
Join the Night Shift Team in Los Angeles!
We are a leading technology firm in downtown Los Angeles seeking a Night Shift IT Support Specialist to join our elite technical team. If you thrive in a quiet environment and want to avoid the LA traffic, this is the perfect opportunity for you.
In this role, you will be the first point of contact for our internal employees during off-hours, ensuring that critical systems remain operational and secure. We offer a competitive night shift differential and a collaborative, professional atmosphere.
Why Join Us?
- Highly competitive hourly rate with shift differential.
- Comprehensive health, dental, and vision insurance.
- Fast-track career growth opportunities.
- Modern, fully equipped workspace in central LA.
Responsibilities
- Monitor and maintain the health of local and network servers.
- Triage and resolve IT support tickets submitted via the helpdesk during night hours.
- Perform routine system backups and security patches to ensure data integrity.
- Assist with hardware installation and troubleshooting for remote teams.
- Document all technical issues and resolutions in the knowledge base.
- Ensure compliance with company security protocols and access controls.
- Conduct nightly security audits and firewall monitoring.
Qualifications
- Associate’s degree in Computer Science or equivalent technical certification (CompTIA A+ preferred).
- Minimum of 2 years of experience in IT support or helpdesk roles.
- Must be available to work full-time night shifts (e.g., 10:00 PM – 6:00 AM).
- Strong knowledge of Windows 10/11, Active Directory, and basic networking concepts.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills to assist non-technical staff.
- Reliable transportation (optional, but office parking is available).