Job Description
Join our dynamic Nashville team as a Junior IT Support Specialist and kickstart your career in technology! This immediate-start position offers hands-on experience with cutting-edge systems while you grow professionally. Perfect for recent graduates or career changers with basic technical aptitude. Enjoy competitive compensation, comprehensive benefits, and a collaborative culture that values innovation. Don't miss this opportunity to launch your tech career in Music City!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Assist with onboarding new employees and system setups
- Document technical procedures and maintain knowledge base
- Collaborate with senior team members on infrastructure projects
- Monitor system health and perform routine maintenance
- Deliver exceptional customer service to all stakeholders
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts and hardware troubleshooting
- Strong problem-solving and communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation