Job Description
Join our dynamic team at TechNova Solutions as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Detroit to provide critical technical support to our clients. This is your gateway to a thriving career in information technology with comprehensive training and growth opportunities. If you're passionate about technology and eager to learn, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain computer systems
- Provide remote and on-site technical assistance
- Document technical issues and solutions
- Collaborate with senior technicians on complex problems
- Train users on new technologies and procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service experience a plus
- CompTIA A+ certification (or willingness to obtain)