Job Description
Join our dynamic IT team immediately! We're seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our Columbus-based clients. This urgent opening offers hands-on experience with cutting-edge systems while launching your career in technology. Enjoy competitive benefits, mentorship from industry experts, and rapid growth opportunities in one of America's fastest-growing tech hubs.
Why Apply Today?
• Immediate start date
• Comprehensive onboarding program
• Career advancement into cybersecurity/cloud roles
• Collaborative startup environment
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and perform preventive maintenance
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- CompTIA A+ or similar certification preferred
- Ability to troubleshoot hardware/software issues independently
- Valid driver's license and reliable transportation
- Must be available for occasional on-call shifts