Job Description
Join TechFlow Solutions and start your career this week! We're urgently hiring an IT Support Specialist in San Antonio to deliver exceptional technical assistance to our growing client base. This is your opportunity to launch your tech career in one of America's fastest-growing tech hubs with immediate onboarding. Enjoy competitive benefits, flexible scheduling, and a dynamic team environment.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document incidents, resolutions, and asset inventory in ITSM systems
- Collaborate with vendors for hardware repairs and software licensing
- Train end-users on new technologies and security protocols
- Monitor system performance and proactively address potential issues
Qualifications
- 1-3 years of hands-on IT support experience
- CompTIA A+ or equivalent certification preferred
- Proficiency in Windows OS, Active Directory, and Office 365
- Strong troubleshooting skills for network connectivity issues
- Excellent written and verbal communication abilities
- Ability to prioritize tasks in a fast-paced environment
- Valid Texas driver's license required for occasional site visits